Refund Policy

Last updated 16 August 2026

This page explains the 60-Day Satisfaction Promise attached to HoneyFil purchases. Read it before ordering rather than after — understanding the process in advance is more useful than discovering it under pressure.

The 60-Day Satisfaction Promise

Your purchase includes a 60-Day Satisfaction Promise from the original purchase date. The window runs from when the order was placed, not from when the parcel arrived, so factor shipping time into your own assessment period.

US-based support handles the applicable refund process.

Starting a request

Contact support through the contact page with your order number and the email address used at checkout. Support will confirm the steps that apply to your order, including any return instructions.

Worth knowing before you order

A satisfaction window and a sensible evaluation period are not always the same length. A 60-day window can close before a 90-day assessment finishes, which is a genuine consideration when choosing between the 60, 90 and 180-day packages. We discuss this openly in our product verdict.

Shipping and handling

Shipping costs, where charged, are handled according to the terms shown at checkout. Review those terms alongside this policy.

Questions

If anything here is unclear, ask before ordering. Support can confirm how the promise applies to your specific order and region.